Knowledge Base
Enrollment Procedure
Certificate enrollment procedure for a New User
You need to register for a user account and then perform all steps as below to complete the certificate enrollment procedure.
Note: You must have a valid e-mail address. (If you do not have a valid e-mail address, please create one before registering or applying for a Digital Certificate.) The Digital Certificate issued to an email address cannot be used with any other email address.
System Requirements
Enrollment ChecklistBefore proceeding with the digital certificate enrollment process, please read the following carefully:
System Requirements
Ensure that the following system requirements are met:
» Operating System: Windows NT, 2000, XP
» Browser: Internet Explorer 5.5 and above
Click here to download the latest version of Internet Explorer
Browser Settings
Active-X controls need to be enabled in your Internet browser. In order to ensure this, please do the following:
» Open a browser window
» Go to Tools >> Internet Options >> Security
» Click 'Default Settings' and set to 'Medium'
Get Details on "Enabling The Active-X Control and Scripting in IE Browser - View/Download PDF Format"
Enrollment Instructions
When you enroll for a digital certificate, cryptographic keys are generated and stored on your machine. (In case you're using a Smart Card or a USB Token, the keys are generated and stored on the card/token). Ownership of these keys forms the basis of your digital identity for digital signatures and encryption applications.
During Enrollment you will need to specify the Cryptographic Service Provider (CSP) to be used for generation of your key pair. The Indian IT Act stipulates that you use 1024 bit length keys. In case your browser does not support 1024 bit keys, you will need to update it with relevant patches.
Choose the appropriate CSP depending on where you plan to store your private key:
» For generating the Key Pair on Internet Explorer (IE): Select the Cryptographic Service Provider (CSP). You will need to select from one of the two Microsoft CSP's. The Microsoft Enhanced CSP is recommended.
» For generating the Key Pair on Netscape: Select the length of the Key Pairs generated. Select the 1024 bit-length option.
» For generating the Key Pair on a Hardware Device: If you are using a special hardware device such as a smart card, please select the appropriate CSP as directed by the manufacturer.
Until your certificate is generated and downloaded successfully, you will not be able to access these keys for use or for backup purposes. It is therefore extremely important to ensure the following until your certificate is downloaded successfully:
For IE Users:
» Do not format your machine
» Do not re-install or upgrade your internet browser
For Smart Card / USB Token Users:
» Do not re-initialize the card/token
If the above conditions are not met, your keys will be lost permanently and you will not be able to download your certificate. In such cases, the only option is to apply for a fresh certificate.
Note: Your digital certificate is related to the cryptographic keys stored on your machine (or Smart Card / USB Token, as applicable). Hence, it's necessary for you to download the certificate onto the same machine (or Smart Card / USB Token, as applicable) from where you enrolled for the certificate.
User Guides
- About Certificates - View/Download PDF Format
- Exporting Certificate From Browser - View/Download PDF Format
- Importing Certificate Into Browser - View/Download PDF Format
- Online Enrollment Using IE Browser - View/Download PDF Format
- Online Enrollment Using E-Token - View/Download PDF Format
- Renewal of Digital Certificate - View/Download PDF Format
About USB e-Tokens
USB Tokens contain a tiny computer chip for securely storing information. They are technologically identical to Smart Cards, with the exception of their form factor and interface. USB Tokens are typically smaller than a house key and are designed to interface with the universal standard bus (USB) ports found on millions of computers and peripheral devices. USB Tokens provide unique advantages in corporate IT environments.
Technical Know How
- System Requirements - View/Download PDF Format
- Digital Certificate Enrollment Procedure - View/Download PDF Format
- Certificate has Expired - View/Download PDF Format
- Certificate Not Valid - View/Download PDF Format
- Enabling The Active-X Control and Scripting in IE Browser - View/Download PDF Format
- Error - "Page Can Not Be Displayed" - View/Download PDF Format